Privacy, in plain words.
Tandem helps people in Jamaica find rooms, roommates and shared housing. This notice explains what information we collect when you visit tandemja.com or join our waitlist, what we do with it, and the rights you have under Jamaica’s Data Protection Act, 2020.
Last updated 8 November 2026
The short version
Only what we need
Your name, email and what you’re looking for. Nothing more.
Never sold
Your details are only used for Tandem, and we’ll never sell them.
Yours to control
Unsubscribe anytime, or email us to see, fix or delete your details.
What we collect
When you join the waitlist, we collect:
- your first name and email address
- whether you’re looking for a place or have a place to offer
- the area you’re interested in
- your rent budget, if you choose to give it
When you browse the site, Google Analytics collects information about how the site is used. This includes pages visited, the device and browser you use, roughly where you are (city level), and how you got here. It uses cookies to do this. We never see your name or email in Google Analytics.
Our host also keeps short-term technical logs, such as IP addresses, to keep the site running and protect it from abuse.
Why we collect it
- To tell you when Tandem launches and send you updates about it, including a welcome email when you sign up.
- To understand where demand is (which areas, what budgets, more seekers or more providers) so we launch in the right places.
- To improve the website and see what’s working.
We will never sell your information, and we won’t use it for anything unrelated to Tandem.
Who helps us handle it
We use a few trusted services to run Tandem:
- BrevoFrance (EU)Stores the waitlist and sends our emails.
- Google AnalyticsUnited StatesMeasures how the site is used.
- HostingerHosts our website.
Because these services store data outside Jamaica, we only use providers with strong data protection standards in place.
How long we keep it
Kept until Tandem launches and for as long as you stay subscribed. If you unsubscribe or ask us to delete your details, we remove them within 30 days. If Tandem doesn’t launch, we delete the waitlist.
Google Analytics keeps it for up to 14 months after your last visit, then deletes it automatically.
Your rights
Under the Data Protection Act, 2020, you can:
- ask for a copy of the information we hold about you
- ask us to correct anything that’s wrong
- ask us to delete your information
- unsubscribe from our emails at any time, using the link at the bottom of any email or by writing to us
- complain to the Office of the Information Commissioner (oic.gov.jm) if you’re unhappy with how we’ve handled your information
To use any of these rights, email privacy@tandemja.com. We’ll respond within 30 days.
Keeping it safe
Your information is sent over encrypted connections, and only the people who run Tandem can access it.
Under 18s
Tandem is for people 18 and over. We don’t knowingly collect information from anyone younger.
Changes to this notice
If we change this notice, we’ll update the date at the top. If the change is significant, we’ll email people on the waitlist.